Privacy & Policy

Last updated: December 03, 2015

We are committed to protecting Your Information and providing You with a safe, efficient and customised experience. To this effect, We have created this Privacy Policy to let You know what Information We collect when You use the Services, why We collect this Information and how We use the collected Information. The defined terms used in this Privacy Policy shall have the same meaning as specified in the Terms of Service.

 


 

1. ABOUT THIS PRIVACY POLICY (the “Privacy Policy” or the “Policy”)

1.1. This Policy represents an agreement between you (“You” or “Your”) and Calm Lion Studio (“CalmLion”, “We”, “Us” or “Our”). This Policy sets out the ways that We use the personal information which we may gather in providing you with games, software, updates, add-ons (including virtual goods and virtual currency) and services that are offered to you by us as well as any Calm Lion website which you access to avail of any of the above (collectively, the “Services”).

1.2. Our Services may be accessed through one or more third party websites, services or platforms (such as Facebook or the App Store). In addition, payments are processed through third party payment processors (for example, through a third party service or platform which you are using to access the Services, such as Facebook). Our Services may also contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy or security practices and policies of those websites or services. To protect your Information we recommend that you carefully review the privacy policies of other websites and services that you access.

 


 

2. AGREEING TO THIS PRIVACY POLICY

2.1. By accessing or using the Services, You are agreeing to the terms of this Privacy Policy. This is Our entire and exclusive Privacy Policy and it supersedes any earlier version.

2.2. This Privacy Policy should be read in conjunction with Our Terms of Service and any additional applicable terms brought to your attention when You access the Services. Where you access and use the Services, you will also be bound by our Terms of Service.

2.3. We reserve the right to amend this Privacy Policy at any time and You shall be notified of any such amendment via the platform through which You access the Services and/or by Us publishing the modified Privacy Policy on any platform through which You access the Services. We recommend that You revisit this Privacy Policy on a regular basis. For the avoidance of doubt, Your continued use of the Services shall be interpreted as deemed acceptance of any modifications to the Privacy Policy.

2.4. If You have any questions regarding the Privacy Policy, visit our Support Centre at calmlion.com/support

 


 

3. HOW WE COLLECT INFORMATION

3.1. Depending on the nature of the Services which You use, We will, in accordance with this Privacy Policy, collect information and/or personal data, including but not limited to, Your first and last name, gender, date of birth, profile picture or its URL, residential address, email address, phone number or other contact information and certain technical information.

3.2. We will also collect:

Your screen name (user ID);

Technical or other details about any device which you use to access the Services: Internet and/or network connection (including your IP address, Media Access Control (MAC), operating system, browser type or other software); hardware (including computer hardware or mobile model); mobile device details (including your mobile device type and number; mobile carrier details; and unique device identifier) or other technical details.

Details of your use of the Services including, but not limited to: traffic data, location/geographical data, the Service resources that you access, the time you spend on the Services, crash reports and reasons for connection drops.

Data that you provide to Us via any third party website, application or service (including Facebook , Instagram, VK or Google) which You use to access the Services or which you make publicly available on such third party website or service.

Information provided when you report a problem with any of the Services.

We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

The information set out in sections 3.1 and 3.2 is collectively the “Information” insofar as it is information which is capable of identifying You.

3.3. By accessing or using the Services, You are authorising Us to collect, store and use Your Information. You can control the amount of Information You are authorising Us to collect, store and use by altering Your privacy settings on the mobile device, platform or service through which you access the Services. You can find out more about these settings, and how to control them, on the mobile device, platform or service from which You access the Services.

3.4. By accessing or using the Services via Your mobile phone, or other mobile device, You are authorising Us to collect its unique device identifier and IP address. We may also collect the name You have associated with Your mobile phone or other mobile device, device type, telephone number, country, and any other information You choose to provide. We may also access Your contacts to enable You to invite friends to join You on the Services if you request that we do this on your behalf.

3.5. We receive and store the information that You provide, including Your telephone number, when You sign up to and consent to having text messages sent directly to Your mobile phone. These text messages notify You of in-game activity within the Services and may allow You to access the Services from Your mobile device.

3.6. Should You purchase a licence to use Virtual Items through a third party platform, and that purchase is processed by or on behalf of a third party (e.g. Apple Inc. where You have made a purchase on an iOS device), We may receive payment information which You provide to that third party but only in order to allow us to provide you with the licence to use Virtual Items. Any purchases which You make through a third party in this manner may be subject to their policies and it is Your sole responsibility to ensure Your compliance with those policies. We do not collect, nor do we have access to any of your billing or credit information. That data is collected and stored by third party payment service providers (for example, the platform through which you are accessing the Services).

 


 

4. HOW WE USE INFORMATION

4.1. We use information held about you in some of the following ways:

To provide you with the Services.

To ensure that content from Our Services is presented in the most effective manner for you and for your computer or other device from which you access the Services.

To provide you with information or services that you request from Us or which We feel may interest you, if you have consented to be contacted for such purposes.

To allow you to participate in interactive features of Our Services, if you choose.

To notify you about changes to Our Services.

To provide you with support and other administrative services.

To prevent fraud and provide safe and secure Services.

To provide you with targeted advertising.

To comply with our own legal obligations.

4.2. Where you access the Services as an App or through a third party platform such as Facebook, we may from time to time send you “push notifications” provided that you have allowed us to do so in accordance with the settings on your mobile device. You can manage push notifications within the settings of your mobile device.

4.3. Please remember that using the Services may reveal information relating to you which is publicly available on the platform that you are using to access the Services (for example, your screen name, your profile picture and the content of your publicly available communications to other users).

4.4. We are not responsible for the activities of other users or other third parties to whom you choose to provide your personal information (whether via Our Services or otherwise).

4.5. If your account on our Services is closed, we are obliged to store the Information which is saved in our database for a period of time to allow us to comply with applicable laws. Please note that it is not possible to delete Your Information prior to the expiry of applicable statutory retention periods and in order for us to comply with our legal obligations.

 


 

5. PROTECTION OF MINORS

5.1. The Services provided by Calm Lion may only be used by a person over the age of 16 or a person between the age of 13 and 16 where that person’s parent or guardian has reviewed and consents to the Terms and this Policy on their behalf. Any person who provides Information to Calm Lion through any part of the Services represents to Calm Lion that they are 16 years of age or older or that they are between 13 years of age and 16 years of age and their parent or guardian has reviewed the Terms and this Policy and has consented on their behalf.

 


 

6. SAFETY MEASURES TO PROTECT YOUR INFORMATION

6.1. We take reasonable measures to protect the Information that we collect from or about you (including your personally identifiable information) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

 


 

7. DISCLAIMER

7.1. You expressly agree that the Services are provided on an “as is” basis without warranties of any kind. We are not responsible for events beyond Our direct control. Because of the complex and constantly changing nature of Our technology and business, We cannot guarantee, nor do We represent, that there will be an error-free performance regarding the privacy of Your Information, and We will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Your Information.

 


 

8. YOUR RIGHTS

8.1. The following applies only to the processing of Your personal data (i.e. personally identifiable information) by Calm Lion in the provision of the Services:

a. You have the right to ask Us not to process your personal information for marketing purposess. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise this right by contacting Our Support Center at calmlion.com/support

b. You can contact Our Support Center at calmlion.com/support to request that We provide you with access to your personal information or that We update or delete your personal information from Our database. We may retain an archived copy of your records if required to do so by law or for legitimate business purposes (for example, where deletion of your personal data from our database may severely disrupt or disable your use of Services).